Shipping & Returns
Shipping & Returns Policy
🌍 Shipping Information
We proudly ship to 32 countries worldwide, with local production and fulfillment powered by our trusted partners. This means faster delivery times, lower carbon emissions, and no surprise customs fees in most regions.
Processing Time: All orders are made to order. Please allow 2–5 business days for production. Estimated Delivery Time:
UK, EU, USA, Australia: 3–7 business days after dispatch
Rest of the world: 7–14 business days
Shipping Costs: Calculated at checkout based on destination and product type.
🔁 Returns & Exchanges
Each piece is made just for you, so we are unable to accept returns due to change of mind.
However, if your item arrives damaged, misprinted, or with a production error, please contact us within 14 days of delivery with a photo of the issue and your order number. We'll be happy to send a free replacement or offer a full refund.
📩 Email us at info@hatcherhistory.shop with any concerns — we’re here to help!